Earlier today, Jason Fried of the web application service provider 37 Signals reported that he had noticed an improvement in the responsiveness of the Comcast DVR thanks to the most recent software update pushed by Comcast. According to Fried:
I have a Comcast DVR. It recorded on time, the menus and interface were decent (I prefer TiVo’s UI, but Comcast’s is fine), and it was reliable.
But it was slow. Click fast forward and it felt like there was a 1-2 second delay. Hit stop and wait another 1-2 seconds. Sometimes more. The waiting killed the convenience….
… I just noticed that Comcast updated the software….. Now menus selections are sharp, button clicking is crisp, and things happen when you ask them to happen. The experience is finally satisfying.
I agree with Jason when he says that it’s rare that products with significant software components get faster as they mature, even as more features are added. Apparently this is one case where a set-top box has actually improved rather than degraded. And, believe it or not, Comcast is the company responsible for this improvement. Will miracles ever cease?